Privacy Notice

How Lumiverse Dynamic handles website enquiries, account information and data required to provide Nexus services.

Lumiverse Dynamic operates the Lumiverse Nexus website and products. Privacy and support enquiries can be sent to support@lumiversenexus.com.

The public website may receive standard server and security logs such as IP address, user agent, requested URL, timestamp and response status for security, abuse prevention and reliable operation. Analytics is used only when enabled for the website and subject to the applicable consent configuration.

When you submit an enquiry, we process the name, email address, optional website and message needed to respond. Agency enquiries also collect the agency name and portfolio size. Form entries are stored in WordPress. The enquiry forms are configured not to store IP address or user agent with entries, and to delete entries after three months. Server and security logs may follow separate operational retention needs. Do not submit passwords, licence keys, customer databases or malware samples through these forms.

Account and licence management is provided through the Nexus account portal. Payments are processed through Stripe payment services as presented at checkout. Payment-card details are processed by the payment provider and are not intended to be stored on the public Nexus website.

Product licensing, private updates, intelligence feeds and Threat Network services process technical identifiers and security signals needed to authenticate licensed sites and deliver the requested security services. Nexus is designed to keep site-local enforcement decisions separate from shared intelligence.

Information is retained only as needed for support, security, accounting, legal obligations and service operation. Depending on applicable law, rights may include access, correction, deletion, restriction and objection. Contact support@lumiversenexus.com for privacy requests.

Last updated: October 2026.